Using Microsoft Teams for inter-team collaboration? Missing out on critical ticketing updates such as upcoming due date or customer reply in your help Read more [...]
Insights
Reporting on Milestones in Project Management Tools like Wrike
Milestones provide a means to precisely estimate the time it will take to complete a project, making them essential for precise project scheduling. They Read more [...]
Build Customizable Wrike Dashboards using HappyFox BI
Data means little on its own. Projects are always constantly evolving, and it's difficult to know how it is progressing and where you should focus your Read more [...]
HappyFox BI for Aircall: 6 steps to get started on your call center dashboard
These days providing top-notch customer service is vital if you want to enjoy a successful and growing relationship with your customers – and it’s Read more [...]
Call Center Dashboards – 5 Important KPIs and Metrics Explained
If your company provides active voice-based support through a call center software like Aircall, 8x8, Talkdesk or RingCentral, there's a high probability Read more [...]
HappyFox BI for Wrike: 6 steps to get started on your first Dashboard!
Dashboards are a great way to visualize your most important project management KPIs and also can be used to supercharge your team to achieve exceptional Read more [...]
The Ideal Project Management Dashboard – 5 Essential Metrics you must have
Project management incorporates juggling different aspects of projects simultaneously, for example, tasks, timelines, and deliverability. What's more, Read more [...]