Smart rules in HappyFox work like a charm. With a thoughtful selection of smart rules, you could do away with many of the productivity bottlenecks in your support process.
To make things even more faster, we have turned on auto suggestions. So, when creating conditions for the smart rule, if you select either the Customer name or Customer email, you’ll be suggested possible matches as soon as you start typing.
You could end up saving a great deal of time if you have a huge customer base. So, give it a try right away!