Canned responses are preformatted responses used to avoid spending time on common questions. Take a look at these 12 best canned response templates for your customer support emails.
“Ticket volume is so simple to track, yet so hard to manage” Every customer support team aims to be aware of the volume of the…
Live chat is rapidly becoming the preferred choice of support for online businesses. Get your business chat ready!
Want a dashboard that will help you get an overall view of your customer support service? Here is something that will help you, a go-to…
Have you ever been to the bagel shop right outside your office? (Who am I kidding? Of course, you have!) Have you ever wondered what…
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