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Helpdesk Software

Omnichannel Helpdesk Image

Introduction to Omnichannel Help Desk Software [Infographic]

What is an Omnichannel Help Desk Software? Omnichannel Help Desk Software engages with customers across multiple channels of communication to provide Read more [...]

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8 Common Customer Service Mistakes and How to Avoid Them

"To err is human," but Customer service mistakes are very dangerous. It is an essential part of any successful business. Negative customer experiences Read more [...]

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PC Magazine Chooses HappyFox As The Best Help Desk Software of 2015

We are incredibly excited to announce that HappyFox, our full-service help desk software, has been named Best Help Desk Software of 2015 by PC Magazine!

In Read more [...]

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Spice Up Your Customer Support: Hindi Help Desk Software

Did you know, India is the only country in the world that is home to people speaking more than several hundred languages? And another fun fact for you: Read more [...]

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Best Helpdesk Software 2019

Recent Posts

  • Spawn New Ticket from a Customer Reply
  • Introduction to Omnichannel Help Desk Software [Infographic]
  • 5 Benefits of Tagging Closed Tickets in a Help Desk
  • Automating Approval Processes using HappyFox Workflows: A quick walk-through
  • Trello vs Asana: Which Should You Choose and Why?

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