So you’ve decided to make your customer support process a lot more efficient with HappyFox. Undoubtedly, that’s a splendid choice you’ve made! HappyFox is intuitive to use and isn’t very hard to master. However, you might want to give a head’s up about some of the important tasks that your team members should be aware of.
To do this, enable the Welcome Page option from the Manage section of your helpdesk. That’s all you have to do. From now on, all staff members will land on this welcome page.
In the Welcome page, in addition to brief description about the features, there will be direct links to configure a category, customize the app and to invite fellow colleagues to the shiny new HappyFox account!
After some getting used to the helpdesk, there might not be a need for you to land on the welcome page every single time. Make sure you turn it off in a single click of the Don’t show welcome page again button and you won’t see it anymore!