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It has been a short while since we did our last update because the development team have been coming up…
It’s showtime, folks. The March release is oozing customer service goodness with a whole range of new integrations, updates and…
The Game Changers Integrations Atlassian Marketplace Integration – We are now integrated with the Atlassian Marketplace. View more details here….
Remember our November rollout and the feast of updates you received? Well, it’s time for the December release and as…
We delivered a whole range of updates to you during our October release. The November updates take it a notch…
This is October’s feast for you. Following the cool new features rolled out in September, October brings about some really…
September 2013 has been a significant month for HappyFox and more so, for you, with a ton of game changing…
While we have been busy perfecting the product architecture in the month of June, adding value and features to HappyFox…
After a month of strengthening the nuts and bolts that run your HappyFox accounts, we are excited about the new…
As of today morning (March 26, PST), Google seems to have started blocking outgoing emails sent from some HappyFox accounts which were authenticated…
We are excited to share with you, the new features, enhancements and bug fixes which will be a part of…
We are excited to announce the latest features and enhancements that we are rolling out to all HappyFox accounts. Here…
New Features Twilio phone integration (Available on request) New country field introduced for every instance New phone fields introduced for…
New features Tag auto suggestion(from existing tags) while adding new tags for tickets Sample smart rules, reports for new instances…
HappyFox provides you with a convenient way to add one or more related ticket(s) to any ticket. This feature can…
A help desk “collision” occurs when two, or more, staff members are working on the same ticket and update the…
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