Assist AI

Hundreds of tickets are sent to IT support every day, and without a single point of contact to manage them,…

First impressions last. That’s why having a well-structured and smooth employee onboarding experience is a must. HappyFox’s Assist AI can be a great way of initiating new hires into the company and introducing new hires to the company culture. 

As a company or organization grows, so does the frequency and volume of internal queries to the IT, HR, and Operations departments. Solving this problem requires an integration of knowledge management, collaboration, and new technology like AI.

Slack is a centralized instant messaging and collaboration platform that lets you unify all your organization’s notifications from sales to…

We traditionally believe that we are at our most productive stage when working from a shared office space — but this is not true anymore. With evolving technology and a massive influx of innovative tools and apps that make remote work convenient, efficient, and better. But, what should you use from the many available options? 

In any workplace where employees work with technology, there is almost nothing as vital as having a well-functioning IT support…

A knowledge management system is a non-negotiable requirement for any organization or company. It helps streamline issue resolution, lets employees…

Managing a remote workforce varies across companies depending on the size of the workforce, culture, and approach to remote work….

There’s nothing like an emoji to liven up or add much-needed context to a chat. But can they have a…

Today, Slack is an indispensable tool for many workspaces. If used to its full potential, it can be your best friend. But, with frequent use, communication on this app has a reputation of becoming difficult to manage. This is where the simple message thread feature helps.

The role of HR professionals in today’s workspace is very different from that of a decade ago. In addition to…

Well, it’s a lot of things on the HR plate, right? Starting from onboarding an employee to resolving attendance issues,…

Today, Slack is increasingly replacing email for internal communication within workplaces, and for good reason. It provides a neat, pleasing interface to share information or to have conversations and is compatible with a host of apps and integrations.

The digital world has evolved dramatically in the last decade and new technological developments are paving the way for even…

“My laptop isn’t working,” “What are the sales targets?”  “What is our leave policy?”. These are a few of the…

You’d be surprised at how much time is lost each week by IT and HR support teams in answering repetitive questions asked by Slack users. Now imagine if it could be answered by a conversational Slack bot by just sending a simple Slack message.