Travel providers are struggling, thanks to disturbing economic downturns, poor weather conditions and changing trends amongst travelers these days. Yet,…
[pullquote]“Customers are 91% more likely to never go back to a company that gave them poor service.”[/pullquote] According to the…
Imagine how simple life would be if you could trigger a Clickatell SMS every time a HappyFox ticket gets created?…
Remember our November rollout and the feast of updates you received? Well, it’s time for the December release and as…
Help desk and CRM is a win-win combination for any company. It not only lets your sales and support teams…
We delivered a whole range of updates to you during our October release. The November updates take it a notch…
This is October’s feast for you. Following the cool new features rolled out in September, October brings about some really…
Before we go ahead and describe what is special about this revamped self-service portal and the Support Center, we would…
Ever had a situation where your support team made a high-profile customer wait too long for an issue? And you…
This is a guest post by Stefanie Amini, Marketing Director, WalkMe Customer care can turn out to be quite expensive…
September 2013 has been a significant month for HappyFox and more so, for you, with a ton of game changing…
A help desk and a CRM combination would provide the perfect platform to enable strong customer relationships for a company….
Have you ever been to the bagel shop right outside your office? (Who am I kidding? Of course, you have!)…
If you were wondering what was cooking in our HappyFox kitchen, well here’s the big news. We were strengthening the…
Don’t panic. You’re not on the wrong site. The old HappyFox just decided to shed some skin and don a…
While we have been busy perfecting the product architecture in the month of June, adding value and features to HappyFox…
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