Quick Tip: Staying on Top of an Unassigned Ticket

There are a ton of interesting support queries that come our way every passing day. Not all of it might be assigned to you. So what? HappyFox lets you follow a ticket assigned to a colleague of yours and to stay on top of the updates.

Subscribing from the Ticket List Page
Subscribing from the Ticket List Page

Click on the star icon on a ticket to get email notifications as and when there is an update to the ticket. You can subscribe to a ticket from either the Ticket list or the Ticket details pages.