HappyFox – Looking Back at 2018!
Looking back at 2018, we can confidently say that it’s been a year of milestones at team HappyFox. We have added features that our customers have requested, Read more [...]
Kanban View for your Agile Help Desk
Agile philosophy applies to more than just software development. As a help desk user, being agile can help you hit your KPIs and consistently improve your Read more [...]
Help Desk Training Simplified with HappyFox University
HappyFox is fun and easy to use. New agents can now kickstart their HappyFox journey using HappyFox University - a cool new in-app learning module that Read more [...]
HappyFox: The Best Help Desk for IT Asset Management
Keeping track of faulty IT hardware and related customer tickets can be a daunting task. Not all IT asset management or facility management teams need Read more [...]
Task Management Software in HappyFox For Effective Customer Service
Collaboration between multiple teams is often essential to resolve a customer query. Each team might have a dedicated set of tasks to work on. Using the Read more [...]
Remote Access Management Software for Support: Review
Regular email or call based support mechanism doesn’t work very well for IT related issues. Troubleshooting and identifying a problem may be complicated Read more [...]
Enhance your service experience: HappyFox + Clearbit
Knowing your customers is essential for accurate and relevant support. HappyFox helps you store additional information about your customers via contact Read more [...]