Slack + Ticketing System: Create And Manage Tickets In Slack
One of the key features of any helpdesk is the ability to collaborate among agents, and HappyFox’s latest integration with Slack takes this collaboration Read more [...]
3 Reasons To Implement In-App Chat For Your Mobile App
Mobile app and game developers with paid or subscription revenue models increasingly find the need to provide a seamless and instant support experience. Read more [...]
Shared Inbox vs Email Helpdesk: What’s best for your team?
Are you looking to improve the support experience for incoming email requests? Or do you already use a shared inbox and looking for a switch? This article Read more [...]
HappyFox – Looking Back at 2018!
Looking back at 2018, we can confidently say that it’s been a year of milestones at team HappyFox. We have added features that our customers have requested, Read more [...]
Kanban View for your Agile Help Desk
Agile philosophy applies to more than just software development. As a help desk user, being agile can help you hit your KPIs and consistently improve your Read more [...]
Help Desk Training Simplified with HappyFox University
HappyFox is fun and easy to use. New agents can now kickstart their HappyFox journey using HappyFox University - a cool new in-app learning module that Read more [...]
HappyFox: The Best Help Desk for IT Asset Management
Keeping track of faulty IT hardware and related customer tickets can be a daunting task. Not all IT asset management or facility management teams need Read more [...]