Top 7 Help Desk Software for 2023: An Essential Buyer’s Guide

Time tracking is an important aspect of project management in today’s fast-paced business environment. Whereas, customer service is an important…

Do you automatically receive emails before calendar events begin? Have you ever come across electronic toll-collection system, on toll roads to…

Hundreds of tickets are sent to IT support every day, and without a single point of contact to manage them,…

Imagine if you could employ a smart digital solution that reduces the burden of manual and repetitive business processes for your team and company. It could help you save time, increase your company’s bottom line, eliminate redundancies, and enhance data management. HappyFox Workflows, a cloud-based, no-code, workflow management platform, does just that. 

First impressions last. That’s why having a well-structured and smooth employee onboarding experience is a must. HappyFox’s Assist AI can be a great way of initiating new hires into the company and introducing new hires to the company culture. 

As a company or organization grows, so does the frequency and volume of internal queries to the IT, HR, and Operations departments. Solving this problem requires an integration of knowledge management, collaboration, and new technology like AI.

Slack is a centralized instant messaging and collaboration platform that lets you unify all your organization’s notifications from sales to…

We traditionally believe that we are at our most productive stage when working from a shared office space — but this is not true anymore. With evolving technology and a massive influx of innovative tools and apps that make remote work convenient, efficient, and better. But, what should you use from the many available options? 

In any workplace where employees work with technology, there is almost nothing as vital as having a well-functioning IT support…

A knowledge management system is a non-negotiable requirement for any organization or company. It helps streamline issue resolution, lets employees…

Managing a remote workforce varies across companies depending on the size of the workforce, culture, and approach to remote work….

There’s nothing like an emoji to liven up or add much-needed context to a chat. But can they have a…

Today, Slack is an indispensable tool for many workspaces. If used to its full potential, it can be your best friend. But, with frequent use, communication on this app has a reputation of becoming difficult to manage. This is where the simple message thread feature helps.

A chaotic Knowledge Base is as good as not having a Knowledge Base. Your customers or employees will never be…

The role of HR professionals in today’s workspace is very different from that of a decade ago. In addition to…

Well, it’s a lot of things on the HR plate, right? Starting from onboarding an employee to resolving attendance issues,…