Happyfox Blog
Topics Happyfox Blog selector
  • Customer Service
  • AI Chatbot
  • Live Chat for Support
  • Business Intelligence
  • Workflow Automation
  • News & Updates
  • E-books & Guides
  • Webinars
  • Videos
Get a Demo
Customer Service

reading time icon

10 Best Companies in Customer Service & What You Can Learn From Them

Despite rising customer expectations, some companies have consistently stood out for their exceptional service. Here are some interesting lessons from the best 10 of them.

10 Best Companies in Customer Service & What You Can Learn From Them
Kanban View for your Agile Help Desk
HappyFox Help Desk

reading time icon

Kanban View for your Agile Help Desk

Kanban is an agile methodology that solves problems through visual cues in the form of cards that deliver what the process needs and when it needs it by reducing idle time in the workflow.

6 Secret Strategies to Quick Ticket Resolution
Insights

reading time icon

6 Secret Strategies to Quick Ticket Resolution

Faster ticket resolution is a product of people, processes, and technology working harmoniously. Here are 6 secret strategies for quick ticket resolution.

6 Creative Tips for After Hours Customer Support
Customer Service

reading time icon

6 Creative Tips for After Hours Customer Support

Your business may end at 5 pm, but your customers are just getting started. Here are six tips for after-hours support you should incorporate in your business.

8 Customer Satisfaction Survey Questions to Learn About Your Customers
Customer Experience

reading time icon

8 Customer Satisfaction Survey Questions to Learn About Your Customers

Customer experience is the best competitive differentiator. Use these satisfaction survey questions to learn about your customers and assist them better.

Customer Advocacy Language: How it Adds Value to Your Business?
Customer Experience

reading time icon

Customer Advocacy Language: How it Adds Value to Your Business?

The language and tone you use have a huge impact on customer experience. Let’s break down customer advocacy language and how it adds value to your business.

Effective Multi Brand Customer Support Using HappyFox Help Desk
HappyFox Help Desk

reading time icon

Effective Multi Brand Customer Support Using HappyFox Help Desk

Learn how you can manage multiple products & brands from a single platform using HappyFox Help Desk.

HappyFox 2020 Feature Roundup: A Year in Review
HappyFox Help Desk

reading time icon

HappyFox 2020 Feature Roundup: A Year in Review

In 2020, HappyFox launched many new features to help you improve your customer service and work more efficiently. A quick glance at all the major features released.

In-app Chat vs. Email Support – Which One is Right For Your Mobile App?
HappyFox In-app Chat SDK

reading time icon

In-app Chat vs. Email Support – Which One is Right For Your Mobile App?

New-age companies are actively considering in-app chat as a feature-rich alternative to one of the primary channels in the CX space – emails. Here’s a comparative study of in-app chat vs. email support.

7 Reasons to Implement In-App Chat For Your Mobile App
HappyFox In-app Chat SDK

reading time icon

7 Reasons to Implement In-App Chat For Your Mobile App

In-app chat is an effective way to engage with customers within the mobile app. Read on to find why you should implement in-app chat for your business.

Help Desk Customization: A Complete Guide to Customizing HappyFox Help Desk
HappyFox Help Desk

reading time icon

Help Desk Customization: A Complete Guide to Customizing HappyFox Help Desk

Learn ways to customize your HappyFox Help Desk to make it an extension of your company brand.

5 Most Common Data Visualization Types and When to Use Them
HappyFox BI

reading time icon

5 Most Common Data Visualization Types and When to Use Them

Data visualization renders raw data in the form of graphical diagrams and reports, yielding actionable information. Here is a complete guide for which type of data visualization to choose when.

Top 5 Zendesk alternatives to improve your Customer Service in 2021
Customer ServiceHappyFox Help DeskInsights

reading time icon

Top 5 Zendesk alternatives to improve your Customer Service in 2021

A List of Top 5 Zendesk Alternatives for Customer Support. HappyFox Help Desk • Kayako • HelpShift • Zoho Desk • Jira Service Desk

A Guide to In-app Chat for Mobile Customer Support
HappyFox In-app Chat SDK

reading time icon

A Guide to In-app Chat for Mobile Customer Support

At the rate mobile support is evolving, you can now adopt powerful in-app chat SDK to provide personalized mobile support. Here’s an overview of in-app chat for support.

Help Desk Training Simplified with HappyFox University
HappyFox Help DeskNews & Updates

reading time icon

Help Desk Training Simplified with HappyFox University

Facilitate learning for your support agents through HappyFox University.

How does Customer Success Work — 5 Tips to Achieve Customer Success
Customer Experience

reading time icon

How does Customer Success Work — 5 Tips to Achieve Customer Success

Making customers succeed will make your business succeed. Let’s breakdown how customer success works and how to make your customers succeed.

Perform Ticket Actions via Email Using HappyFox Help Desk
HappyFox Help Desk

reading time icon

Perform Ticket Actions via Email Using HappyFox Help Desk

Learn how to perform ticket level actions on the go in your HappyFox Help Desk through emails.

Posts navigation

1 2 3 … 33 Older posts
×

Grow your Business,
Not your Costs

HappyFox Chat offers unlimited agents
on all pricing plans.

Please enter a valid email

By submitting, you agree to HappyFox’s Privacy Policy.

View all Pricing Plans → Starts at $29/mo

Happyfox blog logo
  • Help Desk Logo Help Desk
  • Live Chat logo Live Chat
  • Chatbot logo Chatbot
  • Business Intelligence logo Business Intelligence
  • Workflows logo Workflows
  • In-App Chat logo In-App Chat
  • Terms of Service
  • Privacy Policy
  • Security
  • GDPR
  • Facebook logo
  • twitter logo
  • youtube logo
  • linkedin logo

Copyright ©2021, HappyFox Inc. All Rights Reserved.