Wrike vs Monday: Comparing the modern Project Management tools
Competition among project management software is generally intense. Popular names such as Asana, Trello, and Basecamp dominate this market space. However, Read more [...]
All-in-one Customer Support KPI Dashboard
Want a dashboard that will help you get an overall view of your customer support service? Here is something that will help you, a go-to dashboard to help Read more [...]
Slack vs Microsoft Teams: Comparing the popular collaboration tools
Slack is a lot more attractive for smaller, early-stage organizations with its relatively simple user-interface and essential features. Teams, however, is better equipped for organizations of all sizes, with its powerful native feature set and attractive pricing. Read more [...]
8 Common Customer Service Mistakes and How to Avoid Them
"To err is human," but Customer service mistakes are very dangerous. It is an essential part of any successful business. Negative customer experiences Read more [...]
10 Chatbot designs for inspiration
Chatbots have been here for some time now. Today almost all enterprise solutions have chatbots. They imitate real person conversations and provide instantaneous Read more [...]
8 Ways You Can Use Canned Responses
Canned responses is common mailbox feature found across email service providers such as Gmail and Outlook. It allows you to compose and save response Read more [...]
RingCentral vs 8×8: Comparing the VoIP Phone Systems
With both RingCentral and 8x8 offering relatively similar features plans for comparable pricing, it can be hard to know which one is the best. In this blog, we’ll try to compare and contrast the two VoIP giants. Read more [...]