Are your support and project teams not on the same page when a customer issue arises? Looking for an all-in-one solution that will help bridge the communication Read more [...]
5 Reasons Why You Should Use Chatbots for Your Real Estate Business
Amidst big competition, real estate businesses need something extra to engage website visitors and simplify the complex process of buying/selling properties Read more [...]
How to Utilize Chatbots to Improve Customer Satisfaction
In the last few years, the chatbots have transformed from Clippy, the animated paper clip, in the old version of Microsoft Office to Amazon’s Alexa. Read more [...]
10 Great Customer Service Chatbot Examples
No matter the industry or nature of a business, there is always a scope to automate some customer communication channels for the growth and development Read more [...]
30 Must Know Chatbot Statistics in 2020
Talk about Automation, AI or Machine Learning and you will instantly include bots in your conversation. With the advancement in technology chatbots have Read more [...]
Integrate Azure DevOps with HappyFox Ticketing System
Azure DevOps offers flexible issue and project tracking with best-in-class agile tooling for software teams. HappyFox is a powerful omnichannel help desk Read more [...]
How AI Chatbots are Transforming Customer Service: 10 Benefits of Support Chatbots
Companies that undergo digital transformation are proving to meet customer expectations faster and more efficiently. Though chatbots have been in the Read more [...]
What’s the Difference Between Customer Service and Customer Experience?
Companies are pouring more resources than ever to be customer-centric. Two of the most popular concepts in the industry are Customer Service and Customer Read more [...]
4 Tips for Handling Live Chat Support During the Holiday Season
Customer service and live chat support during the Holiday season is both a challenge and an opportunity. The challenge is to hold on to your live chat Read more [...]
Customer Service Vs Customer Support Vs Customer Success
Customer-facing teams have never been more essential. Very critical to the growth and development of the company, there is no shortage of jargon being Read more [...]