5 Tips for Building an Amazing Knowledge Base System
Gone are the days when telephone calls were the only option to solve customer queries. Customer expectations are continually evolving and they expect Read more [...]
Preview: New HappyFox Chat Mobile App
We’re all set to roll out the New HappyFox Chat Mobile App in the next few days and here’s a quick preview into some of the coolest new live chat Read more [...]
6 Industry-Specific Reports to Improve Customer Support
Reporting is indispensable for every Customer Support Help desk. A well-structured help desk can give you oodles of data that can transform into insights Read more [...]
Slack + Ticketing System: Create And Manage Tickets In Slack
One of the key features of any helpdesk is the ability to collaborate among agents, and HappyFox’s latest integration with Slack takes this collaboration Read more [...]
3 Reasons To Implement In-App Chat For Your Mobile App
Mobile app and game developers with paid or subscription revenue models increasingly find the need to provide a seamless and instant support experience. Read more [...]
Shared Inbox vs Email Helpdesk: What’s best for your team?
Are you looking to improve the support experience for incoming email requests? Or do you already use a shared inbox and looking for a switch? This article Read more [...]
HappyFox – Looking Back at 2018!
Looking back at 2018, we can confidently say that it’s been a year of milestones at team HappyFox. We have added features that our customers have requested, Read more [...]