Chatbots are versatile marketing tools that you can use to nurture leads, close sales and engage potential customers. See how to drive marketing with chatbots.
The past decade has witnessed a massive digital revolution thanks to the increased demand for personalized and consistent experiences. When…
Chatbots for customer support is a fairly familiar concept. But what about chatbots for internal support? How could chatbots benefit ITSM and end-users?
Today, chatbots are ubiquitous. Most businesses, including e-commerce platforms and startups recognize the widespread advantages of conversational support tools and…
In competitive business environments, companies are known to go the extra mile to provide customers with the best support. Conversational…
Elevate customer experience by avoiding these top mistakes when building a chatbot.
Master these 20 key chatbot-related terms before getting started on your chatbot project.
We interact with chatbots daily—from booking flight tickets on a mobile app to receiving technical help. They’re almost as ubiquitous…
If you do business, you know that your prime commodity is not your product or service but attention–specifically that of…
Learn innovative ways to leverage chatbots and grow your online business in 2021.
Imagine chatting with a company to return a purchase without even talking to a real human – that’s what a…
Today’s customers want immediate solutions and don’t waste their time reading through elaborate and lengthy copy. However, the traditional static…
If you thought goldfishes have the most transient attention span, you need a reality check. A study by Microsoft discovered that human…
Chatbot Analytics provide a remarkable way to interpret and visualize data into useful information. Let’s look at some immensely powerful metrics to elevate your customer’s chatbot experience.
Chatbots are gaining a lot of popularity across industries. But companies are often left wondering which approach to building a…
With the proliferation of AI-powered Chatbots, organizations are leveraging their power not only to provide extraordinary customer service and drive…
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