In the last few years, the chatbots have transformed from Clippy, the animated paper clip, in the old version of Microsoft Office to Amazon’s Alexa. Read more [...]
HappyFox Chatbot
10 Great Customer Service Chatbot Examples
No matter the industry or nature of a business, there is always a scope to automate some customer communication channels for the growth and development Read more [...]
30 Must Know Chatbot Statistics in 2020
Talk about Automation, AI or Machine Learning and you will instantly include bots in your conversation. With the advancement in technology chatbots have Read more [...]
How AI Chatbots are Transforming Customer Service: 10 Benefits of Support Chatbots
Companies that undergo digital transformation are proving to meet customer expectations faster and more efficiently. Though chatbots have been in the Read more [...]
3 ways chatbots can assist agents boost their productivity
Chatbots are a great addition to the customer support self-serve channels. While chatbots are primarily designed for end-users to deflect support issues, they can also be considered as a valuable addition to supporting agents’ workload. A chatbot can assist agents and speed up customer service and enhance capacity. Read more [...]
How to Name Your Chatbot in 5 Simple Steps
Are you looking for a magic formula to name your brand new chatbot? You are at the right place. Your chatbot's name is the first thing a customer will Read more [...]
5 Reasons for Using Chatbot in your E-commerce Website
Are your support agents occupied with mundane customer queries? Are you finding a way to assist your customers 24*7? Are you looking to acquire higher Read more [...]
6 ways Chatbots can help you respond during a pandemic
We live in unprecedented times. In the initial stages of the pandemic most people assumed all we had to do was hunker down for a few months, and we will Read more [...]
Chatbot vs Live Chat – Which One to Choose for Your Business?
In a competitive business environment, companies today are going the extra mile to provide exceptional customer experience. Chat, being one of the best Read more [...]
10 Chatbot designs for inspiration
Chatbots have been here for some time now. Today almost all enterprise solutions have chatbots. They imitate real person conversations and provide instantaneous Read more [...]