Never Miss a Conversation: RingCentral + HappyFox
Providing consistent omnichannel support (mail, social media, chat, phone etc.,) is essential today. Customers demand on-par quality of support irrespective Read more [...]
Product Roadmap – Vote for your Favourite Features in HappyFox!
Listening to customer feedback is vital to the success of any organization. At HappyFox, we always put the customer first. And this extends beyond providing Read more [...]
Billing History inside HappyFox: Integrate with ChartMogul
Accessing a customer’s billing history while working on a ticket can be really helpful while doing support. External follow-ups with your accounts department Read more [...]
Improve Billing Support by Integrating Baremetrics with HappyFox
How often do your agents struggle with billing or subscription related queries? Do they find it difficult to determine what your customers’ subscriptions Read more [...]
HappyFox + Chargify: Seamless & Efficient Recurring Billing Support
Does your SaaS company or subscription-based business use Chargify to manage its recurring billing? Does your support team often face difficulties in finding Read more [...]
Auto-Assign Tickets: Streamline Your Ticket Allocation
Troubled by a growing backlog of tickets? Finding it difficult to assign tickets during inflow spikes? In a customer service and support environment, Read more [...]
Unmerge tickets, revert accidental merges: Product Tip
Need to unmerge a ticket? We hear you. You merged a ticket but realized that you really didn’t have to? With HappyFox Helpdesk - it is easy to revert Read more [...]