Task Management Software in HappyFox For Effective Customer Service
Collaboration between multiple teams is often essential to resolve a customer query. Each team might have a dedicated set of tasks to work on. Using the Read more [...]
Remote Access Management Software for Support: Review
Regular email or call based support mechanism doesn’t work very well for IT related issues. Troubleshooting and identifying a problem may be complicated Read more [...]
Enhance your service experience: HappyFox + Clearbit
Knowing your customers is essential for accurate and relevant support. HappyFox helps you store additional information about your customers via contact Read more [...]
Never Miss a Conversation: RingCentral + HappyFox
Providing consistent omnichannel support (mail, social media, chat, phone etc.,) is essential today. Customers demand on-par quality of support irrespective Read more [...]
Product Roadmap – Vote for your Favourite Features in HappyFox!
Listening to customer feedback is vital to the success of any organization. At HappyFox, we always put the customer first. And this extends beyond providing Read more [...]
Billing History inside HappyFox: Integrate with ChartMogul
Accessing a customer’s billing history while working on a ticket can be really helpful while doing support. External follow-ups with your accounts department Read more [...]
Improve Billing Support by Integrating Baremetrics with HappyFox
How often do your agents struggle with billing or subscription related queries? Do they find it difficult to determine what your customers’ subscriptions Read more [...]