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Provide IT Support and Encourage Self-service in Slack with HappyFox Assist AI
HappyFox Assist AIIT Support

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Provide IT Support and Encourage Self-service in Slack with HappyFox Assist AI

Read how you can encourage Self Service within your organization using HappyFox Assist AI.

How to Measure the Success of IT Self-service in Your Organization?
HappyFox Assist AIIT Support

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How to Measure the Success of IT Self-service in Your Organization?

Self-service enables organizations to scale service and empower users to handle their IT issues better. Here are 6 steps to measure the success of self-service.

Managing Compliance When Doing IT Support on Slack
HappyFox Assist AIIT Support

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Managing Compliance When Doing IT Support on Slack

Unofficial IT support on Slack can put process compliance at risk. Read how you can provide hassle-free Slack IT support while managing process compliance.

4 Slack Tips & Tricks for Support Teams (2021)
HappyFox Assist AIIT Support

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4 Slack Tips & Tricks for Support Teams (2021)

Can employee communication and support be handled within the same tool? Find out how to use Slack for Support in this post.

9 Capabilities to Look for When Evaluating IT Self-service Solutions
HappyFox Assist AIIT Support

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9 Capabilities to Look for When Evaluating IT Self-service Solutions

There are certain capabilities to look for when evaluating IT self-service solutions. Here’s a handy self-service checklist in this blog to give you an idea.

How IT Self-Service Empowers Users to Help Themselves
HappyFox Assist AISelf-Service

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How IT Self-Service Empowers Users to Help Themselves

Self-service guides employees through their everyday hiccups. Read the benefits of IT self-service for employees and how it empowers them to help themselves.

Chatbot Etiquettes: 9 Best Practices For Effective Conversational Landing Pages
AI ChatbotHappyFox ChatbotSelf-Service

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Chatbot Etiquettes: 9 Best Practices For Effective Conversational Landing Pages

Today’s customers want immediate solutions and don’t waste their time reading through elaborate and lengthy copy. However, the traditional static…

What is a Conversational Landing Page; How Do You Create One?
AI ChatbotHappyFox Chatbot

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What is a Conversational Landing Page; How Do You Create One?

If you thought goldfishes have the most transient attention span, you need a reality check. A study by Microsoft discovered that human…

7 Challenges Faced When Implementing IT Self-service
HappyFox Assist AIIT Support

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7 Challenges Faced When Implementing IT Self-service

Deciding to adopt internal self-service is only half the process. Navigate the rest of the challenges in implementing IT self-service with this comprehensive guide.

Growing Employee Experience by Improving IT Support
HappyFox Assist AIIT Support

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Growing Employee Experience by Improving IT Support

More than ever, IT support plays a huge role in shaping employee experiences. Read why IT Support matters and how to improve it for better employee relationships.

6 Factors that Affect the Cost Of IT Support (and 6 Ways HappyFox can help)
HappyFox Assist AIIT Support

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6 Factors that Affect the Cost Of IT Support (and 6 Ways HappyFox can help)

Find out about the 6 underestimated costs that influence IT Support.

Announcing HappyFox Assist AI for Slack
HappyFox Assist AIIT Support

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Announcing HappyFox Assist AI for Slack

HappyFox Assist AI is an AI-powered self-service and Conversational Ticketing solution available for Slack. Learn how your organization can bring AI to your IT support.

7 Key Benefits of Self-service for IT Support
HappyFox Help DeskIT Support

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7 Key Benefits of Self-service for IT Support

IT self-service helps your teams combat IT issues and get the support they need at once. Let’s look at seven key benefits of Self-service for IT support.

What is an IT Self-service Portal? Why is it Important to Your Business?
HappyFox Help DeskIT Support

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What is an IT Self-service Portal? Why is it Important to Your Business?

An IT self-service portal helps reduce support workload by enabling self-service. Let’s break down what IT self-service is and why is it important for you.

An In-depth Guide to Creating and Maintaining a Knowledge Base
HappyFox Help DeskSelf-Service

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An In-depth Guide to Creating and Maintaining a Knowledge Base

Delight customers and cut support costs by creating & maintaining an effective knowledge base that enables customers to easily solve issues on their own.

10 Live Chat WordPress Plugins to Connect With Your Website Visitors
HappyFox ChatLive Chat for Support

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10 Live Chat WordPress Plugins to Connect With Your Website Visitors

Are you a part of the 39% of internet users with a WordPress website? You are in the right spot!…

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