If your website is the window to get impressions from site visitors, then a chatbot could be your door to new leads and inbound traffic….

As the popularity of Artificial Intelligence (AI technology) and Machine Learning increases, businesses are reflecting on their business goals to see if AI-powered chatbots are…

Are your support and project teams not on the same page when a customer issue arises? Looking for an all-in-one solution that will help bridge…

Amidst big competition, real estate businesses need something extra to engage website visitors and simplify the complex process of buying/selling properties online. The mode of…

In the last few years, the chatbots have transformed from Clippy, the animated paper clip, in the old version of Microsoft Office to Amazon’s Alexa….

No matter the industry or nature of a business, there is always a scope to automate some customer communication channels for the growth and development…

Talk about Automation, AI or Machine Learning and you will instantly include bots in your conversation. With the advancement in technology chatbots have become more…

Azure DevOps offers flexible issue and project tracking with best-in-class agile tooling for software teams. HappyFox is a powerful omnichannel help desk optimized for modern…

Companies that undergo digital transformation are proving to meet customer expectations faster and more efficiently. Though chatbots have been in the market for some time,…

Companies are pouring more resources than ever to be customer-centric. Two of the most popular concepts in the industry are Customer Service and Customer Experience….

Customer service and live chat support during the Holiday season is both a challenge and an opportunity. The challenge is to hold on to your…

Customer-facing teams have never been more essential. Very critical to the growth and development of the company, there is no shortage of jargon being used…

Data warehousing is rapidly moving to the cloud and with attractive pricings, unique architectures, and highly scalable solutions – Snowflake and Redshift Cloud Data Warehouse…

Live Chat Success, in simple words, is what customers get from the live chat software: sales, revenue or customer loyalty. Whatever be your goal, you…

With the exponential growth of data, organizations are consistently looking for the best possible ways to capitalize on it to drive business decisions. Regardless of…

Are you searching for an all-in-one help desk tool that simplifies communication and collaboration among multiple teams? If so, then you have to check out…