Conversational Ticketing

Slack is a centralized instant messaging and collaboration platform that lets you unify all your organization’s notifications from sales to…

Today, Slack is increasingly replacing email for internal communication within workplaces, and for good reason. It provides a neat, pleasing interface to share information or to have conversations and is compatible with a host of apps and integrations.

“My laptop isn’t working,” “What are the sales targets?”  “What is our leave policy?”. These are a few of the…

Collaboration and information sharing are of utmost importance in today’s world. Today, we’re excited to announce a new integration that…

With a help desk integration, Microsoft Teams users can customize and receive automated notifications for Tickets inside Microsoft Teams channels….

Using Microsoft Teams for inter-team collaboration? Missing out on critical ticketing updates such as upcoming due date or customer reply…

One of the key features of any helpdesk is the ability to collaborate among agents, and HappyFox’s latest integration with…