Few days ago, we showed you a sneak peek of the upcoming Advanced Search feature and yesterday we showed you…
Advanced Search isn’t the only new addition you are going to see in the coming weeks. There are some more…
To check the pulse of the customer support process, all you have to do is visit the Reports of your…
This article is part of our Lessons in Customer Support series. You can learn more about how companies, large and small,…
If you could ignore all the flip flops and crazy things that they do, Twitter is an amazing source to…
Learning is fast moving to the online domain with a gazillion blogs and video tutorial networks catering to every niche…
The main tickets page is the Grand Central station for all the support requests. Tickets from all categories and priorities…
This interview is part of our Startup SuperStars series. The rise of WordPress from a nimble blogging engine to a…
Last week, we announced that the Advanced Search feature is ready to be rolled out in the next couple of…
No matter how many products you support or how many different support plans you have in your business, HappyFox helps…
So you’ve decided to make your customer support process a lot more efficient with HappyFox. Undoubtedly, that’s a splendid choice…
Couple of months ago, we promised a regular publication schedule covering a wide range of topics to help you run…
HappyFox works overtime to intimate and alert you about ticket level actions at every turn of the way. Two examples…
Thanks to the Actions drop down menu, the Sort and Category filters, coupled with the good old search field, finding…
Breaching Service Level Agreements (SLA) hurt your business in two different ways. Your credibility takes a severe beating and you…
Understanding the mindset of the customer is key when providing support. Equipping ourselves with the history of a customer’s previous…
HappyFox Chat offers unlimited agents on all pricing plans.
Please enter a valid email
By submitting, you agree to HappyFox’s Privacy Policy.
View all Pricing Plans → Starts at $29/mo