Customize the Look and Feel of Your Help desk

You can judge the flexibility of a help desk app by the level of customization it offers. From company name to logo and color themes, HappyFox makes a number of customization options available to you.

Changing the Company Name
Changing the Company Name

You can get started by changing the company name (the one that is displayed on the browser or tab window) and logo from the General Settings section of the Manage tab. Logo images with dimensions larger than 500*90 will be shrunk to fit. The logo is displayed on the customer and staff login pages. While at it, you might also want to change the helpdesk name (displayed at the top left corner of the app) and the text/links of the footer section.

Changing the Color Theme
Changing the Color Theme

Coming to another key aspect of customization – changing the color theme. Right next to it is the Color Theme section that lets you modify the look and feel of your help desk. If you know your way around color codes, just enter the code of choice. For those who want to explore more color choices, there is the color palette.

Click on the any one of the fields to bring up the color palette. Now, choosing a color is as simple as dragging the cursor around the circle or the square!

Following these steps, you can change the background and font color settings of the headers, tabs and text (both in the background and the foreground). Once you are done, click Save Settings to confirm. This way, you could ensure that a uniform color scheme is maintained across the board!