Pavithra Mathivanan

Look at the 10 best customer service metrics and key performance indicators (KPIs) to evaluate your team performance and set your team up for success.

In a fast paced business setup where project requirements change frequently, project reporting is preferred over wordy project documentation. Check this blog to find out how interactive project reports can get for your monday morning meetings.

Looking for a one-stop solution for storing, reporting and analyzing sales metrics? Learn how Business Intelligence can help you make informed decisions in one go.

Learn about the cool Slack apps that can convert your Slack workspace into your support team’s command center.

Data visualization renders raw data in the form of graphical diagrams and reports, yielding actionable information. Here is a complete guide for which type of data visualization to choose when.

Working with data and numbers everyday? Scheduled report is your friend, read to know more about it.

Want a dashboard that will help you get an overall view of your customer support service? Here is something that…