Product at HappyFox. I like SaaS products, hikes, and Bon Iver.
Companies are pouring more resources than ever to be customer-centric. Two of the most popular concepts in the industry are…
Customer-facing teams have never been more essential. Very critical to the growth and development of the company, there is no…
Data warehousing is rapidly moving to the cloud and with attractive pricings, unique architectures, and highly scalable solutions – Snowflake…
With the exponential growth of data, organizations are consistently looking for the best possible ways to capitalize on it to…
With data being “the new oil”, the two buzzwords – “Data Science” and “Data Analytics” can often be heard in…
You’re chasing rainbows if your organization is still not placing a premium on overall customer experience. Low customer satisfaction not…
Managing a Customer Service team can be a challenging task, especially in the middle of the COVID-19 pandemic. With the…
As long as people use phones, brands will need to reach them through that channel. The traditional telephone support services…
You can have a top-notch product or service but if the customer remains unsatisfied, your brand’s reputation can take a…
Since 1930, Publix has grown from a single store to a large employee-owned, American supermarket chain. Publix has flourished and…
Customer Relationship Management while remarkably fulfilling, is not for the faint-hearted. Customer Service Managers build and nurture profitable relationships with…
The most effective lessons to excel at work are learned through experience, with books coming a close second. Supplementing your…
Striving for continual improvement in customer service is essential. If your service desk team is often breaching SLAs or if…
In the hyper-competitive market today, exceptional Customer Service can prove to be the key differentiator for your organization. Enlightened business…
Data visualization is the graphical representation of your data, allowing you to understand trends, outliers, and patterns in data quickly. …
If your goal is to always be on top of the financial status of your business, maintain pristine bookkeeping, get…
HappyFox Chat offers unlimited agents on all pricing plans.
Please enter a valid email
By submitting, you agree to HappyFox’s Privacy Policy.
View all Pricing Plans → Starts at $29/mo