Eeshita Srivastava

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Chatbot Analytics provide a remarkable way to interpret and visualize data into useful information. Let’s look at some immensely powerful metrics to elevate your customer’s chatbot experience.

Chatbots are gaining a lot of popularity across industries. But companies are often left wondering which approach to building a…

With the proliferation of AI-powered Chatbots, organizations are leveraging their power not only to provide extraordinary customer service and drive…

Chatbots are transforming the way people shop today. It is no longer necessary to spend gas to find the right…

It is easy to fall victim to the myths around chatbot implementations or for that matter, any other new technology….

Artificial intelligence (AI) is disrupting the customer service industry by reducing the burden on human agents. One of the most…

Personality breathes life into your chatbot. Similar to a remarkable real-time interaction with a live agent, exceptional chatbot experiences drive…

As the popularity of Artificial Intelligence (AI technology) and Machine Learning increases, businesses are reflecting on their business goals to…

In the last few years, the chatbots have transformed from Clippy, the animated paper clip, in the old version of…

No matter the industry or nature of a business, there is always a scope to automate some customer communication channels…

Companies that undergo digital transformation are proving to meet customer expectations faster and more efficiently. Though chatbots have been in…