Eeshita Srivastava

Facilitate learning for your support agents through HappyFox University.

Learn how to perform ticket level actions on the go in your HappyFox Help Desk through emails.

5 practical ideas to kickstart workflow automation in Salesforce with HappyFox Workflows.

Looking to make your Salesforce org even more useful? Read how robust workflow automation can help.

Here are 7 strategic ways to boost Business Intelligence user adoption within across organization.

Learn how Microsoft Teams and HappyFox Help Desk integration can elevate your IT Support processes.

Chatbot Analytics provide a remarkable way to interpret and visualize data into useful information. Let’s look at some immensely powerful metrics to elevate your customer’s chatbot experience.

Chatbots are gaining a lot of popularity across industries. But companies are often left wondering which approach to building a…

With the proliferation of AI-powered Chatbots, organizations are leveraging their power not only to provide extraordinary customer service and drive…

Many ecommerce stores struggle to turn visitors into paying customers. Shoppers leave when they cannot get quick answers about products,…

It is easy to fall victim to the myths around chatbot implementations or for that matter, any other new technology….

Artificial intelligence (AI) is disrupting the customer service industry by reducing the burden on human agents. One of the most…

Personality breathes life into your chatbot. Similar to a remarkable real-time interaction with a live agent, exceptional chatbot experiences drive…

As the popularity of Artificial Intelligence (AI technology) and Machine Learning increases, businesses are reflecting on their business goals to…

In the last few years, the chatbots have transformed from Clippy, the animated paper clip, in the old version of…

Companies that undergo digital transformation are proving to meet customer expectations faster and more efficiently. Though chatbots have been in…