Canned responses are preformatted responses used to avoid spending time on common questions. Take a look at these 12 best canned response templates for your customer support emails.
Kanban is an agile methodology that solves problems through visual cues in the form of cards that deliver what the process needs and when it needs it by reducing idle time in the workflow.
Learn how to perform ticket level actions on the go in your HappyFox Help Desk through emails.
Track the changes made by agents in your help desk and ensure process standardization and accountability.
With HappyFox’s PagerDuty integration, support teams and incident management teams can collaborate effortlessly and ensure no customer reported incident is left unaccounted for!
Are your support and project teams not on the same page when a customer issue arises? Looking for an all-in-one…
Azure DevOps offers flexible issue and project tracking with best-in-class agile tooling for software teams. HappyFox is a powerful omnichannel…
Data warehousing is rapidly moving to the cloud and with attractive pricings, unique architectures, and highly scalable solutions – Snowflake…
Are you searching for an all-in-one help desk tool that simplifies communication and collaboration among multiple teams? If so, then…
An eCommerce platform is a crucial part of your business operations to get right if your organization makes the choice…
If you’re looking to move your business online, there’s a lot of choices that need to be made before you…
The secret to success in an e-commerce market is to create and maintain great relationships with customers. Shopify can do…
If your goal is to always be on top of the financial status of your business, maintain pristine bookkeeping, get…
When you’re managing projects and teams in different geographies and timezones, it can be daunting to stay on top of…
The Kanban is a tried and tested model that has yielded amazing results for modern IT project management and software…
Shopify is a hugely popular e-commerce platform, but there’s also their premium offering called Shopify Plus. Shopify Plus is Shopify’s…
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