In-app Chat Support vs. Email Support – Which is Right for Your Business? [Infographics]

The ability to get help on the go makes mobile apps irreplaceable in the world of support. Customers find in-app chat an easy alternative to the most commonly used support channel – emails. Both chat and emails are beneficial in their own ways, but one is synchronous and the other is asynchronous, which can impact when and what you use them for.

We have compiled the key differences between in-app chat and email support to help you choose the right one for your business.

In-app Chat Support vs. Email Support Differences

Read the full comparative study of in-app chat vs. email support


HappyFox In-App Chat SDK is a simple yet powerful solution that you can integrate with your help desk within minutes. Transform the way you provide mobile support to your customers. Sign up for a HappyFox demo to get started with in-app chat support today!