Quick Tip: Exporting Your Canned Responses

Canned Responses take the pain out of sending out custom notifications to your customers. They help you clear out tickets faster all the while keeping the responses precise and personal.

We understand that it takes a while to craft a perfect response that reflects your organizational culture. That’s why we’ve introduced the option to export all your canned responses in CSV or Excel format to keep track of changes that have happened to the content over a period of time..

Exporting Canned Actions
Exporting Canned Actions

An export can be quickly done by visiting the Canned Actions tab under Manage.