Are you looking for a magic formula to name your brand new chatbot? You are at the right place. Your chatbot's name is the first thing a customer will Read more [...]
Author: Reetika Choradia
5 Reasons for Using Chatbot in your E-commerce Website
Are your support agents occupied with mundane customer queries? Are you finding a way to assist your customers 24*7? Are you looking to acquire higher Read more [...]
What is Proactive Customer Service – 7 Tips to Get Started with Proactive Support
"Great companies are built on great products"Elon Musk
In addition to a great product, what the modern consumer demands to be loyal is - stellar customer Read more [...]
5 Ways of Increasing Live Chat Adoption for Customer Support
So you have taken the leap and decided to support your customers in real-time over live chat. That's a great move. Stats from CrazyEgg reveal that 38% Read more [...]
Chatbot vs Live Chat – Which One to Choose for Your Business?
In a competitive business environment, companies today are going the extra mile to provide exceptional customer experience. Chat, being one of the best Read more [...]
6 Reasons Why Live Chat is a Must Have for Customer Service in 2020
Customer Service begins where the customer remembers your brand and ends where your customers forget it.
Time and again, live chat has proven Read more [...]
How to Set Up Live Chat For WooCommerce
WooCommerce is one of the most popular ecommerce solutions for WordPress. After setting up your WooCommerce store you need an add-on like live chat to Read more [...]