Akshaya Devi

What makes customers stay with you and what makes them run towards the door? Earning customer loyalty isn’t easy. These 35 customer loyalty stats can help you.

Today’s customers want immediate solutions and don’t waste their time reading through elaborate and lengthy copy. However, the traditional static…

If you thought goldfishes have the most transient attention span, you need a reality check. A study by Microsoft discovered that human…

Kanban is an agile methodology that solves problems through visual cues in the form of cards that deliver what the process needs and when it needs it by reducing idle time in the workflow.

Imagine being in a room where the lights are turned down and there is a white screen blinding you. Uncomfortable, right? Dark interfaces came up as a solution for easier screen viewing in low light conditions.

Chatbot conversations often feel impersonal and sometimes, even deceptive. They rely too much on application logic and too little on effective design.