Customer service doesn’t start when the customer has an issue; customer service begins the minute a potential customer finds your…
What are the ways in which you can reap the benefits of a well-trained live chat support agent? Here are 5 crucial tips to keep in mind when training your live chat agents.
Make sure you follow these 10 live chat etiquette tips for increased sales, high customer satisfaction, and reduced customer support costs.
As your business expands to reach customers across the world, your customer support teams must focus on solving customer issues and worry…
Engaging potential customers from your website via live chat is a brilliant business move. But, to convert those leads you’ll…
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