The Help desk + CRM integration – Batchbook

A help desk and a CRM combination would provide the perfect platform to enable strong customer relationships for a company. That is the reason why HappyFox is constantly working to add valuable CRM integrations to our ticketing system.

Why we chose Batchbook

To understand our customers’ needs better, we asked our existing customers about their most preferable CRM solutions, and prioritized them. We take our customer requests quite seriously, and when we had quite a few of them request for the Batchbook integration, we immediately had our development team go after it.

Thus came about the help desk CRM integration for HappyFox.

How we integrate with Batchbook CRM

Our philosophy behind our integrations is to help our customers achieve their customer relationship goals. We work closely with Batchbook to make this integration as complete and useful as possible.

Once integrated, your support issues will now also have the customer details available on the same screen. With the customers’ ticket history and social activity available to you, ticket resolution can get that much more efficient.

If you are already a Batchbook user, click here to get the full details of the integration and how to use it.

The Batchbook edge

Imagine the advantage of having your customers’ social profiles, their important details and also their communication history, all on one screen. It makes for perfect contact management and is an asset to your sales team. If you are considering a CRM for your business, Batchbook is not an option you’d like to miss.

They offer a 30-day trial. Check out Batchbook here, and use the HappyFox integration to gain the perfect help desk + CRM software experience.

Murali Satagopan

Customer service blogger, HappyFox enthusiast.