harshiniarvind

Do you automatically receive emails before calendar events begin? Have you ever come across electronic toll-collection system, on toll roads to…

Hundreds of tickets are sent to IT support every day, and without a single point of contact to manage them,…

Slack is a centralized instant messaging and collaboration platform that lets you unify all your organization’s notifications from sales to…

Managing a remote workforce varies across companies depending on the size of the workforce, culture, and approach to remote work….

A chaotic Knowledge Base is as good as not having a Knowledge Base. Your customers or employees will never be…

Well, it’s a lot of things on the HR plate, right? Starting from onboarding an employee to resolving attendance issues,…

The digital world has evolved dramatically in the last decade and new technological developments are paving the way for even…

Conversational support refers to the real-time support delivered by self-service bots and backed by easy escalation to agents on platforms…

Many businesses talk about their commitment to customer happiness, but it’s often an afterthought. If businesses are to fully meet…