It’s summer and every family is having preparations in full swing for the holiday season. Your support agents are going…
[pullquote]“Customers are 91% more likely to never go back to a company that gave them poor service.”[/pullquote] According to the…
Smart rules in HappyFox work like a charm. With a thoughtful selection of smart rules, you could do away with…
Canned Actions go a long way in keeping communication with customers personal. And, they play a key role in automating…
Our smart rules feature automates administrative tasks and enhances productivity. To help you make the most of it, we are…
To make the most out of the HappyFox smart rules feature, we are covering the actions that can be associated…
With a few well thought out smart rules, you can automate a major chunk of your workflow. There are two…
We have already talked about Smart Rules and how better you could boost the productivity of your team with it,…
Customer support is a delicate and complex process. There are lot of moving parts and unknown variables in the support…
Customer service needs to stay personal. Not every response could be generic. But in some cases, you might need to…
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