SLA or no SLA, time bound responses impress customers a lot. How sweet it would be if you got to…
There are so many things you could do using the Smart Rules feature. Moving tickets that don’t meet the conditions…
We are always looking for ways to make the customer support workflow simpler and efficient. In many cases, you might…
HappyFox takes care of backing up and archiving your data with extreme care. The same level of attention is devoted…
Privates notes are a perfect for communicating internally or to talk to smack about the customer in private. Email notifications…
Our rollout from yesterday brings a lot of new features and enhancements to all HappyFox accounts. Some of the major…
In tickets, both your customers and staff members can attach multiple files to their responses. To make internal communication and…
There could be many reasons for you to change the contact person who created a ticket. One scenario could be…
Few hours ago, we rolled out a bunch of new features and enhancements to all HappyFox instances. Some of the…
Scaling up your support team is a walk in the park with HappyFox. Did you know that there are just…
There is nothing like the Dashboard when you have to check the pulse of your support process. Metrics and numbers…
Our smart rules feature automates administrative tasks and enhances productivity. To help you make the most of it, we are…
Custom fields ensure that you get to collect specific, relevant information to know more about the issue and the customer…
To make the most out of the HappyFox smart rules feature, we are covering the actions that can be associated…
Talking to a customer support agent by phone is by far the quickest way to get an issue resolved. However,…
To offer round the clock support, it’s now a common practice employ support teams from multiple geographies. Naturally, members of…
HappyFox Chat offers unlimited agents on all pricing plans.
Please enter a valid email
By submitting, you agree to HappyFox’s Privacy Policy.
View all Pricing Plans → Starts at $29/mo
