Dashboards are a great way to visualize your most important project management KPIs and also can be used to supercharge…

Proactive customer service means solving a customer’s problem before that customer has to reach out, using a signal like a…

So you have taken the leap and decided to support your customers in real-time over live chat. That’s a great…

Project management incorporates juggling different aspects of projects simultaneously, for example, tasks, timelines, and deliverability. What’s more, the project manager…

We live in unprecedented times. In the initial stages of the pandemic most people assumed all we had to do…

Congratulations, you were looking for some guidelines to create video content and you’ve reached the right place. In this blog…

Customer Service begins where the customer remembers your brand and ends where your customers forget it.  Time and again, live…

With more than 9 million active weekly users, Slack is increasingly becoming the de-facto communication tool at organizations worldwide, replacing…

WooCommerce is one of the most popular ecommerce solutions for WordPress. After setting up your WooCommerce store you need an…

You have set up a WooCommerce store and are looking for ways to improve the online store experience. That’s great!…

When you’re managing projects and teams in different geographies and timezones, it can be daunting to stay on top of…

A live chat widget on your BigCommerce store is not just a nice to have chat box, but it is…

The Covid-19 pandemic has brought remote work into focus across the world. An increase in the remote workforce has created…

BigCommerce is a top e-commerce platform that is widely used by businesses to build e-commerce stores and sell their products…

Your Shopify e-commerce store is incomplete without a live chat widget that can humanize the online shopping experience for your…

Live chat is rapidly becoming the preferred choice of support for online businesses. Get your business chat ready!