Business Analyst at HappyFox! Loves exploring new SaaS products!
In 2020, HappyFox launched many new features to help you improve your customer service and work more efficiently. A quick glance at all the major features released.
A List of Top 5 Zendesk Alternatives for Customer Support. HappyFox Help Desk • Kayako • HelpShift • Zoho Desk • Jira Service Desk
Collaboration and information sharing are of utmost importance in today’s world. Today, we’re excited to announce a new integration that…
Track the changes made by agents in your help desk and ensure process standardization and accountability.
With HappyFox’s PagerDuty integration, support teams and incident management teams can collaborate effortlessly and ensure no customer reported incident is left unaccounted for!
Are your support and project teams not on the same page when a customer issue arises? Looking for an all-in-one…
Azure DevOps offers flexible issue and project tracking with best-in-class agile tooling for software teams. HappyFox is a powerful omnichannel…
Are you searching for an all-in-one help desk tool that simplifies communication and collaboration among multiple teams? If so, then…
An eCommerce platform is a crucial part of your business operations to get right if your organization makes the choice…
Customer sentiment analysis is a means of processing data, typically in text format and often from customers, to determine their…
If you’re looking to move your business online, there’s a lot of choices that need to be made before you…
With a help desk integration, Microsoft Teams users can customize and receive automated notifications for Tickets inside Microsoft Teams channels….
The secret to success in an e-commerce market is to create and maintain great relationships with customers. Shopify can do…
Using Microsoft Teams for inter-team collaboration? Missing out on critical ticketing updates such as upcoming due date or customer reply…
Milestones provide a means to precisely estimate the time it will take to complete a project, making them essential for…
Data means little on its own. Projects are always constantly evolving, and it’s difficult to know how it is progressing…
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