Adikeshav C

When it comes to managing a business, there can be a lot of manual tasks, especially for small and medium…

Using WhatsApp for customer support? Learn how HappyFox Help Desk can elevate your customer service experience to the next level.

In recent times, SMS has evolved into one of the most strategic communication channels to assist, converse, and engage with…

More than 1 million organizations communicate with their customers through Voice — and any one of them could be your…

Connect HappyFox and Salesforce B2C Commerce to give agents the context they need.

Coordinate your GitLab issues with HappyFox tickets for better DevOps support.

In 2020, HappyFox launched many new features to help you improve your customer service and work more efficiently. A quick glance at all the major features released.

A List of Top 5 Zendesk Alternatives for Customer Support. HappyFox Help Desk • Kayako • HelpShift • Zoho Desk • Jira Service Desk

Collaboration and information sharing are of utmost importance in today’s world. Today, we’re excited to announce a new integration that…

Track the changes made by agents in your help desk and ensure process standardization and accountability.

With HappyFox’s PagerDuty integration, support teams and incident management teams can collaborate effortlessly and ensure no customer reported incident is left unaccounted for!

Are your support and project teams not on the same page when a customer issue arises? Looking for an all-in-one…

Azure DevOps offers flexible issue and project tracking with best-in-class agile tooling for software teams. HappyFox is a powerful omnichannel…

Are you searching for an all-in-one help desk tool that simplifies communication and collaboration among multiple teams? If so, then…

An eCommerce platform is a crucial part of your business operations to get right if your organization makes the choice…

Customer sentiment analysis is a means of processing data, typically in text format and often from customers, to determine their…