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HappyFox Help Desk

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Giving HappyFox a custom look and feel

We have a range of web apps in our portfolio, each one with a differing customer base spread across the…

HappyFox blog
Customer ServiceHappyFox Help Desk

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3 definitive tips to efficiently resolve support requests

The ability to swiftly, and efficiently, resolve support requests is one that both your customers and help desk staff would…

HappyFox blog
HappyFox Help DeskSelf-Service

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Creating a self service help desk using the Knowledge Base

“Knowledge Base : A special kind of database for knowledge management, providing the means for the computerized collection, organization, and…

HappyFox blog
Customer ServiceHappyFox Help Desk

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The importance of a customer support system

Whether you’re a small team of website designers or a large business with international operations, one of your key objectives…

HappyFox blog
Customer ServiceHappyFox Help Desk

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Manage your customer support activities with HappyFox

We’re excited to announce the formal launch of HappyFox. A week back, we rolled out the initial site and began…

HappyFox blog
HappyFox Help Desk

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Choosing a name for our web-app

When we kick-started our plan to launch a hosted customer support app, we utilized every element of creativity within our…

HappyFox blog
HappyFox Help Desk

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Customer Support Software on the Cloud

Software as a Service, SaaS, is a business model that’s being embraced by a growing number of organizations across the…

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